Jewellery Care and Warranty

Just like you, our exquisite jewellery needs some care to stay as beautiful as the day you received it. We’ve gathered a few tips to help you maintain your Alexandra Simpson Jewellery for years to come.

• Cosmetics and Scents: Products like skin lotions and hair sprays can react with jewellery, causing tarnishing, discolouration, and potential corrosion. We recommend applying any cosmetics or scents before putting on your jewellery.

• Physical Activity: Always remove your jewellery before engaging in physical activities like gym workouts, gardening, or cleaning. Sweat and physical contact can damage delicate pieces and contribute to tarnishing.

• Water and Chemicals: Chemicals in swimming pools and natural springs can cause extreme tarnishing, and water exposure in general may lead to dullness. Be sure to remove your jewellery before swimming, showering, or entering any body of water.

• Storage Tips: Keep your silver jewellery in an air-tight container to minimise exposure to air and environmental factors, which can cause tarnishing over time. Acid-free tissue paper is another great storage option. Always store pieces separately to avoid tangling or scratches, and avoid storing them in damp or hot places, such as near heating vents or in bathrooms.

• Cleaning and Maintenance: For silver pieces, use a silver dip solution followed by a gentle clean with warm soapy water and a soft toothbrush. For gold-plated items, warm soapy water and a soft brush can remove dirt, but won’t restore the original shine—replating may be needed. 

• Gemstones and Pearls: Be extra cautious when cleaning pieces with gemstones or pearls. If unsure, consult a local jeweller or reach out to us for advice.

By following these tips, your Alexandra Simpson Jewellery will remain a cherished and radiant part of your collection for years to come.